Crisis Management and Human Behavior (CMHB)

Training format

The course program includes lectures for theoretical preparation, practical exercises on the training ship "AVANT," competency demonstrations, and written tests for knowledge assessment.

Course approved

Maritime Administration of Ukraine
American Bureau of Shipping Academy
Republic of Panama
Republic of Liberia
Republic of the Marshall Islands

For whom

The course is designed for captains, chief engineers, chief mates, second officers, and all persons designated responsible for the safety of passengers in emergency situations. It is also suitable for any personnel included in the list of mandatory passenger safety duties.

Teaching language

English
Russian
Ukrainian

Duration

Seat restriction

The course "Crisis Management and Human Behavior (CMHB)" is designed for training captains, officers, and other crew members of passenger ships in effective crisis management methods. Participants will acquire the knowledge and skills necessary for organizing and coordinating actions during emergencies, optimizing resource use, controlling passenger and crew behavior, and establishing and maintaining effective communication. The course includes theoretical classes, practical exercises, and testing to assess the competencies acquired.

International Standards IMO: STCW Convention, Regulation V/2, paragraph 6, STCW Code, Section A-V/2, paragraph 3.

On the course you will learn to

Effective crisis management helps prevent accidents, protect people on board, cargo, and the environment.

Key Skills Acquired upon Course Completion

Organization of safe boarding and disembarking of passengers.
Organization of emergency procedures on board.
Optimization of resource use.
Control of response to emergencies.
Control of passengers and other crew members during emergencies.
Establishment and maintenance of effective communication.

Course Content

1. Introduction

Introduction to the STCW Convention and IMO requirements.

2. Organization of Emergency Procedures on Board

Basic principles of organization.
Development and implementation of emergency action plans.
Duties of crew members and passengers.
Optimization of resource use.

3. Effective Resource Management

Identification and effective use of available resources.
Coordination of crew actions.
Distribution of duties and responsibilities.

4. Response to Emergencies

Situation assessment and decision-making.
Control of crew and passenger responses.
Stress management and order maintenance.

5. Human Behavior in Crisis Situations

Psychology of human behavior under stress.
Methods of crowd management and control.
Strategies to prevent panic and chaos.

6. Effective Communication

Establishment and maintenance of communication during emergencies.
Means and methods of communication.
Importance of clear and concise information.

7. Practical Exercises and Scenarios

Simulations of emergency situations on board.
Role-playing exercises and crowd management drills.
Practice in organizing evacuations.
Creation of scenarios simulating various crisis situations.
Practice of evacuation and crowd management actions.
Performing the roles of crew members and passengers.
Development of communication and coordination skills.
Use of specialized simulators for emergency scenario modeling.
Practice in using communication tools and rescue equipment.

This training program aims to provide comprehensive training in crisis management and human behavior that meets the requirements of the STCW Convention and IMO recommendations. The use of theoretical knowledge and practical exercises will enable course participants to acquire the necessary skills for effective response to emergencies on board.

Issuing certificates

Certificate of qualified specialist.

Level of instructor-teachers

The education, qualifications, and work experience of the instructors comply with the international requirements of the amended STCW Code. Instructors have maritime education, experience working on sea-going vessels, experience working in training centers for command staff, and certificates of completion of specialized courses in crisis management and human behavior in emergency situations.

Compliance with international conventions

This course complies with international standards related to the requirements of the International Maritime Organization (IMO):

STCW Convention, Regulation V/2, paragraph 6.
STCW Code, Section A-V/2, paragraph 3.

Explanation of Standards

STCW (Standards of Training, Certification, and Watchkeeping for Seafarers) — International convention on the training and certification of seafarers and watchkeeping.

V/2 — Section V, Regulation 2 of the STCW Convention, concerning special requirements for the training and certification of crew members on passenger ships.
Paragraph 6 — This paragraph describes the mandatory requirements for crisis management and human behavior training on passenger ships.
A-V/2 — Section A (Part A) of the STCW Code, providing detailed explanations for Section V/2 of the Convention. Paragraph 3 describes the requirements for crisis management and human behavior training.
Paragraph 3 — Paragraph 3 of Section A-V/2 contains the requirements and standards for crisis management and human behavior training, including training goals, practical skills, and assessments.

Material and technical support of the course

Theoretical classes are conducted in classrooms equipped with desks, chairs, instructional materials, and demonstration aids (posters, slides, etc.). Practical training is conducted on the training ship "AVANT," where participants practice skills using individual and collective life-saving equipment.

Training Ship «AVANT» — TS

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