Passenger Ship crowd management training
- Format: online on interactive platform
- Duration: 1 day
- Language: Russian, Ukrainian, English
- Seat limitation: 30
- Rating:

The "Passenger Ship Crowd Management Training" course is a comprehensive program for captains, officers, ratings, and all passenger ship personnel involved in passenger services. The course is developed in accordance with STCW Convention requirements, IMO Resolutions MSC 417 (97) and MSC 416 (97), as well as IMO Model Course 1.41 recommendations.
Crowd management aboard passenger ships is a critically important skill that can determine evacuation success and save hundreds of lives. In emergency situations, panic and chaos can be just as dangerous as the threat itself. This course teaches professional techniques for controlling large groups of people, effective communication, and organizing safe passenger movement.
The program covers both daily embarkation and disembarkation operations and complex evacuation scenarios where every second counts. You will gain practical skills that will enable you to confidently manage situations and maintain order under any circumstances.
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Effectively implement shipboard emergency plans and organize muster and evacuation procedures
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Professionally assist passengers on their way to muster stations and embarkation points for survival craft
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Control passenger behavior and coordinate personnel actions in both normal and emergency situations
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Give clear, convincing orders and commands that will be heard and executed under stress conditions
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Effectively manage passenger movement in corridors, on stairs, and in passageways, preventing congestion
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Keep evacuation routes free from obstructions and ensure continuous flow of people
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Organize passenger disembarkation with special attention to disabled persons, elderly people, and those requiring assistance
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Prevent panic and act effectively in high-density crowd conditions
Upon successful completion of the course, consisting of 3 modules with video lessons and supplementary training materials, you will need to confirm your competence by passing a final test.
After successfully passing the test, you will receive an official "Passenger Ship Crowd Management Training" certificate, which is recognized by international maritime organizations and is a mandatory document for passenger ship personnel in accordance with STCW Convention requirements.
This certificate confirms your ability to professionally manage crowds on passenger ships and serves as an important qualification for all those working with passengers at sea.
Course Reviews
Excellent English course! Perfect pronunciation training and maritime terminology. Highly recommend for all seafarers.
Great interactive lessons. The technical English section was particularly useful for engine room communications.
Good course structure and materials. Would love to see more practice with radio communications.
Perfect for beginners! Clear explanations and plenty of practice exercises. My confidence improved significantly.
How it works:
1. Choose us
We have been in the market for over 20 years. Our courses are certified and recognized worldwide.
2. Register
Complete online registration to save time. Choose a course and after registration and payment, you will get access to training without extra steps.
3. Complete the course
Training is available from any device: PC, laptop, tablet or smartphone (iOS/Android). You can choose online format or download materials.
4. Evaluate knowledge
Assessment is conducted in the form of a test with multiple choice questions. After successful completion of testing, you will receive a certificate.
5. Get certificate
You will be provided with a link to download the certificate. The certificate can be printed at any time. If desired, the original printed copy can be ordered by mail.
How it works:
1. Choose us
We have been in the market for over 20 years. Our courses are certified and recognized worldwide.
2. Register
Complete online registration to save time. Choose a course and after registration and payment, you will get access to training without extra steps.
3. Complete the course
Training is available from any device: PC, laptop, tablet or smartphone (iOS/Android). You can choose online format or download materials.
4. Evaluate knowledge
Assessment is conducted in the form of a test with multiple choice questions. After successful completion of testing, you will receive a certificate.
5. Get certificate
You will be provided with a link to download the certificate. The certificate can be printed at any time. If desired, the original printed copy can be ordered by mail.
Frequently Asked Questions
This course is mandatory for all seafarers, officers and ratings working on board a vessel, in accordance with STCW A-VI/6, p. 1.
To enroll in the course, you need a valid medical certificate and a valid seaman's passport.
After completion, you will know different security levels, emergency procedures, and be able to recognize and avoid threats.
The course covers information about different security levels, emergency procedures, threat recognition and avoidance methods. You will learn about ship security, port facility security, and relevant international regulations.
Yes, the course is fully online and can be completed remotely. You can access the materials at any time convenient for you, from any device with internet access.
Upon successful completion of the course, you will receive an internationally recognized certificate that complies with STCW requirements. The certificate will be available for download immediately after passing the final test.
Yes, the certificate is fully compliant with the International STCW Convention 78 (as amended) and is recognized by maritime administrations of Panama, Liberia, Marshall Islands, and the USA.
Yes, you can take the course from any country as long as you have a stable internet connection. Our platform is accessible worldwide, 24/7.
The course duration is flexible and depends on your learning pace. On average, it takes 2-3 days to complete all materials and pass the final test.
The course cost is competitive and includes all materials, tests, and certification. Please contact our managers for current pricing and available discounts.
The course is available in multiple languages including English, Ukrainian, and Russian. You can choose your preferred language when enrolling.